myForklift™ Pty Ltd is committed to delivering high-quality services while safeguarding your privacy. This Privacy Policy outlines our ongoing obligations regarding the management of your personal information.
We adhere to the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs regulate how we collect, use, disclose, store, secure, and dispose of your personal information.
You can view the Australian Privacy Principles on The Office of the Australian Information Commissioner’s website at www.aoic.gov.au.
What is Personal Information and Why Do We Collect It?
Personal Information refers to data that identifies an individual, such as names, addresses, email addresses, and phone numbers.
We collect Personal Information in various ways, including through interviews, correspondence, telephone calls, emails, our website www.myforklift.com.au, media and publications, publicly available sources, cookies, and from third parties. Please note that we cannot guarantee the privacy policies of external sites linked from our website.
The primary purpose of collecting your Personal Information is to provide our services, offer information, and for marketing. We may also use your information for related secondary purposes where you would reasonably expect such use or disclosure. You can unsubscribe from our marketing lists at any time by contacting us in writing.
When collecting Personal Information, we will, where appropriate, explain why we are collecting it and how it will be used.
Sensitive Information
Sensitive information includes details about an individual’s racial or ethnic origin, political opinions, religious beliefs, trade union membership, criminal record, or health information.
We will use sensitive information only:
- For the primary purpose for which it was obtained,
- For a secondary purpose directly related to the primary purpose,
- With your consent, or as required or permitted by law.
Third Parties
We will primarily collect Personal Information directly from you. However, if we receive information from third parties, we will take reasonable steps to ensure you are informed of the source.
Disclosure of Personal Information
We may disclose your Personal Information:
- To third parties with your consent,
- Where required or authorized by law.
Security of Personal Information
We take reasonable steps to protect your Personal Information from misuse, loss, unauthorized access, modification, or disclosure. When your Personal Information is no longer needed, we will take reasonable steps to destroy or de-identify it. However, most information will be kept in client files for at least 7 years.
We implement technical and organizational measures to safeguard your data, including:
- Access controlled by unique passwords and usernames,
- Secure server storage.
We also have measures to address any suspected data breaches. If you suspect misuse or unauthorized access, please contact us immediately at info@myforklift.com.au.
Access to Your Personal Information
You can access, update, or correct your Personal Information, subject to certain exceptions. To request access, please contact us in writing. We do not charge for access requests but may charge an administrative fee for providing a copy.
To protect your information, we may require identification before releasing requested details.
Maintaining the Quality of Your Personal Information
We strive to ensure your Personal Information is accurate and up-to-date. Please notify us of any changes or inaccuracies so we can update our records and continue to provide quality service.
Cookies
Our website may use cookies to enhance your browsing experience and improve our services. Cookies are small data files placed on your computer.
Before setting cookies, we will request your consent via a message bar. You can choose to accept or reject cookies; however, rejecting cookies may affect the functionality of our website.
Cookies used on our site:
- Strictly Necessary Cookies: Essential for website operations, such as secure logins and shopping carts.
- Functionality Cookies: Used to remember your preferences and personalize your experience.
You can manage cookies through your browser settings. For more information on cookies and how to disable them, visit aboutcookies.org.
Policy Updates
This Privacy Policy may be updated from time to time and is available on our website.
For any questions about this Privacy Policy or your personal information, please contact us at sales@myforklift.com.au.